Better way to measure customer retail experience and staff performance. Skiplino Admin helps collect customers feedback, monitor realtime information of queues and the speed of services & agents.
Here is how Skiplino Admin can help you improve customer experience:
|Real-time insights|
You will get real time insights of what’s happening with holistic view of branches, services and agents.
|Metrics that matters|
Getting the metrics that matters the most to help you take quick and smart decisions.
|Measure Retail Experience|
Knowing what is your customers retail experience and how they rate each service.
|Monitor performance|
Understanding the amount of customers served and speed of agents.
|Historical data|
Look back and compare improvements in customer retail experience and staff performance
|Ticketing|
Calling on customers and transferring them to the correct queue right from your mobile without the need of accessing the web platform
For more information visit: https://skiplino.com